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Diana Gordon LMT massage office NYC

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Questions

FAQ

I don't feel well should I cancel my treatment?

Please do NOT have a session if:

  • You are experiencing any symptoms related to COVID

  • You are experiencing cold symptoms, fever or nausea

  • You have traveled internationally within the last 15 days 

  • You have recently been iull and have not been cleared by a doctor

  • Anyone in your household knowingly been exposed to COVID

How should I prepare for my treatment?

It would be greatly appreciated if you would be able to...

  • Use your own freshly laundered sheets (2 sheets & a pillowcase) any kind, any size.

  • Provide access to a sink, kitchen or bathroom, for the therapist to wash their hands

  • Please keep pets a safe distance away from the therapist and equipment during session.

  • Have a hand towel or tissues accessible to sneeze or cough into during your session. And for blowing your nose, sometimes lying in the prone ( facedown) position can cause you to have a stuffy or runny nose

Do you accept medical insurance for massage therapy session?

While I do not bill insurance companies directly, I'm happy to provide all my information / documentation for you to submit to your insurance company for the out -of-network reimbursement process. You would also need a prescription from your doctor for the massage therapy treatment.

Is massage just to relax or can it help treat chronic conditions?

Yes massage can help many chronic conditions. Consultation with your doctor and licensed massage therapist is critical in determining if massage is the right therapy for you. Studies have supported what I have personally witnessed in my 23 years of experience, that therapeutic massage can relieve pain by relaxing painful muscles, tendons, and joints. It also has been proven to relieve stress and anxiety. Research continues to show how massage therapy (with some chronic pain conditions) can help to "close thew pain gate" by stimulating competing nerve fibers and impeding pain messages to and from the brain. Research in therapeutic massage has been studied for its positive effects on pain, and how it can be succefully incorporated into your wellness routine.

Do you help treat terminal or chronic illness?

Massage therapy can be an excellent addition to your mental and physical routine for managing the symptoms of many different illnesses. There are many specialties in Massage Therapy. Including myself, some therapist have additional training and education in therapies like Comfort Touch and Oncology Massage.

Here are just a few benefits associated with massage therapy include the following:

  • mental relaxation

  • increased levels of dopamine and serotonin

  • reduce levels of the stress hormone cortisol

  • reduce pain levels in many medical conditions (e.g. Fibromyalgia and Lupus)

  • as and additional therapy along with physical or occupational therapy

  • improvement in length and quality of sleep

  • relief of stress and reduce symptoms of depression, anxiety, and irritation 

  • increased mobility (depending on the condition)

  • improved sense of well-being

Do you offer chair massage services?

Yes I do!  Chair massage sessions are available for a session (instead of using a table) or for an event service. Please email me from my contact page, fill out the corm and leave your information. For events, you will be contacted with the rates and details. For a session, just request when booking your massage.

Do you charge late or cancellation fees (and when are they applied?

There is never a charge for rescheduling and no charge for canceling with 6hr prior notice. 

Please understand when you cancel or miss your appointment without giving notice, it is an inconvenience to your therapist, who is travel to multiple sessions in a day. This is not like a spa or office, where you are traveling to the location. In addition, we are often unable to fill that appointment time without notice. if you reschedule or cancel multiple times, you may be required to leave a deposit for your next session. (this is on a case-by-case basis).

I understand that emergencies can arise and illness occurs at inopportune times. If you have a fever, a known infection, or have experienced vomiting or diarrhea within 24-hours before your appointment, Please call, text, or contact us through the form on this site. Rest assured you will not be charged a fee for cancellation or rescheduling due to illness

I do give advanced notice if I need to cancel due to bad weather or illness. Therapist cancellation due to emergency, illness, or inclement weather will not result in session charges, because I do not charge until after session is performed.

Event Chair Massage services must be paid in advance. A 24-hour notice is required for all event cancellations. If canceled in less than 24-hours, there will be a fee to the person/account that booked the appointment.

Didn't find the answer to your question?

There is another way.....

If you did not find the answer to your questions here, please go to the link below and fill out the form with your question. All questions are welcomed.

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